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Understand why the companies are changing from Zendesk to Zoho
A modern helpdesk platform that streamlines operations, reduces costs, and delivers superior experiences for teams and customers.
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Is Zendesk really the best choice for your operation?
If your team is leaner, be prepared to pay a high price and still not have access to 24/7 support.
In addition, there are extra charges for implementation, a complex interface, and a lengthy setup process.
See the power of customer service with
Zoho Desk
15%
increase in first contact resolution
50%
faster response time
14%
increase in CSAT score
48%
reduction in customer churn rate
*Growth metrics based on customer data from an internal Zoho study.
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Effortless integration
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Faster implementation
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Transparent pricing
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Free migration
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Simplified integration
Zoho Desk: highly rated by critics and users
Gartner: Leaders of the costumer service category
Frontrunners: Best costumer service softaware
G2: Highest satisfaction prodocut
Capterra: Emerging Favorite on the
Capterra Shortlist
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Get faster and more efficient support with Zoho Desk!
Personalized experience
Count on personalized support at every stage, from initial setup to daily use, with a team of experts ready to support the demands of your operation.
Smooth and safe transition
Count on complete support to migrate your data quickly, securely, and without interruptions to your service.
24/7 support
Count on our Brazilian technical team and comprehensive knowledge base to answer your questions and resolve any situation, at any time.
Surprise your customers and transform every interaction into a memorable experience
With Zoho Desk, your company can offer fast, personalized, and efficient customer service.
Always be present at every stage of the journey, resolving issues quickly and creating connections that strengthen trust and loyalty to your brand.
Provide better service, delight more, and win fans, not just customers.
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Support that resolves issues quickly and delights in every experience
Empower your team with the right tools and context to deliver truly exceptional service: agile, intelligent, and human.
With contextual support, an intuitive interface, and the backing of artificial intelligence, your company ensures faster responses, personalized interactions, and increasingly satisfied customers.
Service wherever you are
With the fully mobile Zoho Desk, your team can provide support from anywhere without sacrificing speed or quality.
The Android and iOS apps allow you to track tickets, resolve requests, and maintain a complete view of the customer experience, all in the palm of your hand.
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50% faster
Implementation and deployment compared to the competition.
A simpler, more intuitive, and easier-to-use interface.
Steeper learning curve.
A common technology stack built from the ground up through years of investment in R&D.
Long-standing commitment to the privacy of our customers' data.
Most economical option.
